Terms & Conditions

It’s simple:  You pay.  We ship.

But let’s just cover some bases.

DEFINITIONS
This Terms & Conditions agreement may also be referred to as the “Terms” or “Terms of Service”.  cupolathings.com reserves the right to modify this agreement at any time, and without prior notice, by posting amended terms on this website.

cupolathings.com may be referred to as cupolathings or the Seller, and such reference shall encompass this website and the services described herein.

A visitor to this website may be referred to as the Customer or the Buyer.

The action of conducting business between the Buyer and the Seller will be referred to as the Transaction.  You pay + We ship = Transaction.

BUYING FROM US
cupolathings is not a manufacturer, dealer or distributor; cupolathings.com is a website operating as a third party seller of new and used merchandise.  All items listed for sale on this website are being sold as-is and without warranty from the Seller.  Certain manufacturers may or may not honor their product warranties for this type of sale.  The terms under which a manufacturer will or will not warranty their product is the Buyer’s responsibility to learn and/or pursue.

By making a purchase, the Buyer acknowledges he/she has reviewed the product description(s) and fully understands and accepts the product condition(s) as described.

The Buyer must agree to the Terms & Conditions in order to make a purchase.  By placing an order and thereby making a purchase, Buyer is subject to these Terms.

The Buyer is not required to register an account on cupolathings.com to make a purchase.  Account registration is offered for the customer’s convenience and is optional.

PAYMENT
Payment for an order is handled by third party payment processor, Stripe.  Payment is due immediately and in full to make a purchase.  Without a confirmed payment the order is considered incomplete and will not be processed.

SHIPPING
Most orders, once received and confirmed paid, will be processed within 24 hours and shipped out within 1-2 business days.  Upon shipment, the Buyer will be provided a tracking number via email notifying that the order has been completed.  Additionally, we will log the tracking number under the PayPal payment transaction, which will trigger a notification from PayPal to the Buyer.

Once shipped, actual delivery time can vary depending on several factors, such as the shipping method chosen, the delivery address/location, the weather, and the efficiency of the carrier.

International shipping rates listed by this website do not cover any taxes or duties that may be imposed by the importing country’s customs office.  Payment for such taxes or duties is the responsibility of the Buyer/Recipient where applicable upon delivery.

ORDER ACCURACY
When placing an order the Buyer is responsible for providing true and accurate information, and for immediate payment for the transaction as the authorized payment card holder.  Seller will ship only to the shipping address as entered within the buyer’s payment transaction; therefore the onus is on the Buyer to ensure this address has been entered accurately.

If a shipment is undeliverable to the address provided, cupolathings will have no recourse except to WAIT for the package to be re-routed and returned by the carrier.  Upon receipt of the undeliverable package we will refund only the cost of the item – that is, the total amount paid minus the shipping fee.  Shipping costs will not be refunded.  It will be up to the Buyer (and if product availability allows) whether he/she wants to place a new order, and in so doing initiate a new transaction.

RETURN & REFUND POLICY
All sales are final.  Due to limited availability of most items, cupolathings can maintain only a finite quantity of inventory at the listed prices.  Because inventory cannot be replenished either a.) at all due to unavailability, or b.) without further prohibitively raising prices, all items are thus considered irreplaceable, non-returnable and non-refundable.

All shipping and handling fees are non-refundable.

PRIVACY POLICY
Please see Privacy Policy page for detailed terms.

Any personal information collected from the Buyer is so requested for the sole purpose of completing the Seller’s part of the Transaction.  In other words, as it pertains to fulfilling an order – for shipment and for communication – cupolathings requires the Buyer’s name, delivery address, phone number, and email address.  We will not share this information with any party outside of our organization, other than as necessary to fulfill the order, e.g. to ship the order.

Because this website utilizes a third party payment processor, cupolathings does not store any bank or credit card information.

DISCLAIMER
Unless expressly stated to the contrary, all trademarks featured on this website are in no way associated, linked or affiliated with the Seller.  A customer should not rely on the existence of such a connection or affiliation.  Any trademarks/names featured on this website are owned by the respective trademark owners.  Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Seller.

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